Flinch Coffee & Play Privacy Policy

At Flinch Coffee & Play we respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect:

  • Name

  • Email address

  • Phone number

  • Booking details

  • Event and party information

  • Payment information (processed by third-party providers)

  • Website usage information through cookies and analytics tools

  • Information you provide through enquiries, forms, social media, or promotions

How We Use Your Information

We may use your information to:

  • Process bookings and orders

  • Respond to enquiries

  • Provide customer support

  • Send booking confirmations and updates

  • Improve our products and services

  • Manage promotions and competitions

  • Comply with legal obligations

Marketing Communications

Where permitted by law, we may send promotional emails or marketing communications. You may unsubscribe at any time using the unsubscribe link or by contacting us.

Payment Processing

Payments may be processed by third-party providers. We do not store complete payment card details on our systems.

Cookies and Analytics

Our website may use cookies and analytics services to improve user experience and understand website performance.

You can adjust your browser settings to refuse cookies, although some features may not function correctly.

Disclosure of Information

We may disclose personal information to:

  • Service providers assisting with website, payment, marketing, and booking services

  • Professional advisers

  • Government or regulatory authorities where required by law

We do not sell personal information to third parties.

Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no online transmission or storage method is completely secure.

Access and Correction

You may request access to or correction of your personal information by contacting us.

Children's Privacy

Children may participate in activities and events at Flinch Coffee & Play. Any information relating to children should be provided by a parent or guardian.

Contact Us